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E-information and Families

In 2010, the Canadian Association of Family Resource Programs (FRP Canada) completed a research project funded by Industry Canada, Office of Consumer Affairs entitled “Vulnerable Families as E-consumers: current attitudes, behaviours and barriers to accessing and using product safety E-information”.

This E-information and Families project focused on identifying whether barriers that involve skills, knowledge and perceptions are determining factors for three sub-groups of low income families in assessing product safety information for their families over the internet.

Key areas investigated were:

literacy skills (technological and language)
knowledge about the benefits of e-information
confidence in e-product safety information
exploring the perception that e-technology may be incongruent to time-stressed and often challenging life circumstances or perhaps cultural considerations.

See the final report: Vulnerable Families as E-Consumers: Current Attiutudes, Behaviours and Barriers to E-Information PDF 2.2 MB

Highlights from the Vulnerable Families as E-Consumers Study PDF 365 KB

For more information please contact Christine Colbert at 613-237-7667 ext 230 or email ccolbert@frpcanada.ca

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